0191 249 39698am–8pm, seven days

You pick the completion date. We work backwards from it.

We buy your house directly. The price we agree doesn’t change — and if we complete late, we pay you £500 for every day we’re over.

No feesNothing to signWalk away any time
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Portfolio Lab Property Ltd · Co. no. 13208277ICO reg. 00310314441Property Redress Scheme

Terraces, semis, bungalows, flats, ex-council and non-standard construction. Tenanted, empty, or in a state. We buy all of these — and we tell you what we won’t buy before you spend any time on us.

The trade-off, stated up front

The price isn’t a view on your house. It’s the price of a date we’re willing to put in writing — and the tighter that date, the more it costs.

Two things set the number: how fast you need it, and what condition the property is in. The first one is yours to choose. Here’s what it costs.

In about a week65% of market value
What you gain
Money in your account in seven days. A date you can take to a court, a lender or the people you’re buying from, today.
What you give up
Around a third of the value. This is the most expensive way to sell a house in Britain and we’d rather you took a slower rung if you can.
Two to four weeksMost sellers73% of market value
What you gain
A completion date inside the month, with time for searches and for your solicitor to do the job properly. Our typical purchase completes in 24 days.
What you give up
Just over a quarter of the value.
One to two months73–82% of market value
What you gain
Enough time to sort removals, storage, a rental or an onward purchase without doing it at a run.
What you give up
Between 18% and 27% — we’ll confirm the exact figure on your call.
Three to six months, or whenever suits you82% of market value
What you gain
The best price we pay, with the date and the certainty still guaranteed. No board outside, no viewings, no chain, and it still can’t fall through.
What you give up
Under a fifth of the value — and the wait. If you have the time, this is the rung to take.

These are the ranges we work in. Your figure depends on the condition of the property and what it would realistically sell for locally, and we’ll show you how we got to it in writing before you decide anything. We won’t change it afterwards.

See the full calculation →

Try the numbers yourself

What would your date be worth?

Put in what you think the house is worth, pick a date and a condition, and see the shape of the calculation — before you’ve told us anything about yourself.

Your best guess is fine — nothing here is sent anywhere.

Completion date

Condition

Enter a figure above and this becomes your illustration.

An illustration built on your own figure — not an offer. Your written offer depends on the condition we find and what similar homes have actually sold for locally, and once you accept it, it doesn’t change.

Houses other buyers struggle with

If a lender has said no, start with your exact problem

Each of these pages explains why the mortgage market walks away — in the lender's own language — and the honest routes out, including the ones that don't involve us. We buy every one of these as it stands, on a date you choose.

Spray foam in the loft · Airey & PRC houses · A flat with a short lease · Subsidence or underpinning history · Japanese knotweed · Shale & red ash floors · A sitting tenant · A rental with a low EPC

Selling for a different reason? See how choosing your completion date works, or selling before a relocation. Selling a whole building? See blocks of flats and commercial property.

Where we buy

Across Britain, house by house

We buy houses, flats and bungalows across England, Wales and Scotland. Northern Ireland isn’t covered yet — we’d rather tell you that now than take your details and waste your week.

Tap a nation, or check your postcode.

Every house is a place we buy. The hollow ones aren’t — yet.

How it works

How it works, day by day

  1. Today
    You tell us the date

    Four questions about the property, then your name and number. Two minutes. We ring you back the same day, usually within the hour.

  2. Within 48 hours
    We make you an offer in writing

    Built on what houses like yours actually completed at nearby, with our reasoning attached and the date you asked for. No obligation — take it to your solicitor, your family or your agent.

  3. Two working days
    You accept — papers to your solicitor

    The only thing we need from you, and the thing that makes the date possible. Once your solicitor has what they need, the clock is ours.

  4. Typically 24 days
    We complete on your date

    The money reaches your account on the day we agreed. If it doesn't, we pay you £500 for every day we're late.

Our typical purchase completes in 24 days. We’ll tell you what’s realistic for you before you decide anything.

The guarantee

What we mean by “guaranteed”

We will buy your house and complete on the date you choose. If we complete late, we pay you £500 for every day we’re over.

What that’s subject to — all of it, right here:

You have to own it or have the authority to sell it. The title has to be transferable, and if there’s a problem with it we’ll find that out early and tell you straight away. You have to tell us what’s wrong with the property — everything; it won’t change the offer, because we make the offer knowing about it. And you need to get your information to your solicitor within two working days of accepting.

The £500 a day is capped — the cap is a set number of days and it’s stated in your written offer, not hidden in terms. If something at your end holds things up, the date moves by the same number of days and the £500 applies to the new date instead. You don’t lose the guarantee. It moves with you.

How can we promise this?

Because whoever ends up owning the house, your contract is with us — and so is the guarantee. Some of the houses we buy, we keep. Some we buy alongside, or sell on to, partner purchasers: every one of them vetted and pre-approved before we ever agree a purchase. That partner network is why we can help hundreds of sellers at a time instead of a handful — and it changes nothing on your side. The price, the date and the £500 a day are ours to honour in every case, and we never move a purchase to a partner without telling you and getting your agreement — that’s written into the contract, and under the industry code we stay responsible for anyone we bring in.

And the contract cuts both ways. Up to exchange of contracts you are free — no tie-in, no option agreement, no exclusivity, and no fee if you walk away. At exchange, we’re both bound: you to sell, us to buy at the fixed figure and complete on your date. That isn’t a trap — it’s the only mechanism in English law that makes a completion date real, and it binds us harder than it binds you, because the £500 a day starts running against us from that moment. We pay both sides’ legal costs at completion; because we’re carrying those, the same contract holds you to the timetable you chose. Stated plainly, because that’s the deal.

For context: The Property Ombudsman resolved 7,681 complaints across the property industry last year and awarded £1.75 million in total. The average award in property sales was £616 — for an entire complaint, after months of process. Our guarantee passes that figure on day two, and you don’t have to complain to anyone to get it.

Compared to the alternatives

Estate agent, auction, or us

Three honest routes. Which one is right depends entirely on how much time you have and how much certainty you need — including the parts that don’t flatter us.

Estate agentAuctionUs
What you’re likely to getThe most, when it works. 95–100% of market valueVaries. The buyer’s fee suppresses what they’ll bid65–82%, depending on the date you pick
Time until the money’s in your accountAround five to six months from listing, with 10–12 weeks of that after you accept an offer28 days to exchange plus 28 to complete — around 56 days, if it sells7 days to 6 months. You choose. Typical is 24 days
Will it definitely happen?No. Around one in four agreed sales collapses before completionNo. The reserve may not be met, and the hammer is a reservation, not a contractYes. And if we’re late, we pay you £500 a day
What it costs you1.2–1.8% inc VAT; average 1.42%, about £3,900 on a £275,000 house, plus your legal feesUsually nothing from you — the buyer pays 4.5% inc VAT, minimum £6,600, on top of the price£0. We pay your legal costs too
ViewingsEvery one of them, at their convenienceBlock viewings, plus surveyorsOne inspection, by appointment. No board, no portal listing
Can the price change after you agree?Yes. 18% of fall-throughs involve a buyer renegotiating after surveyYes, on a conditional saleNo. In writing

When the estate agent is the right answer, and we’ll tell you so on the phone: your house is in reasonable order, it would sell at a sensible price, and you have five or six months and no hard deadline. You will end up with more money. That is not a close call and we are not going to pretend otherwise.

When the auction is the right answer: the property is unusual and the value is genuinely hard to pin down. Auction can beat us on price on lots like these. It cannot beat us on certainty.

Want to try auction first? Ask us for an introduction

We keep a short list of traditional auction houses we rate — no modern-method buyer-fee traps. They pay us a small introduction fee if you sell with them, and we’d rather tell you that than pretend the recommendation is free. If they beat our offer, take theirs. New to auctions? See how auctions actually work. Say “auction introduction” when Sophie calls, or ask on 0191 249 3969.

When we’re the right answer: you have a date you can’t move, or you’ve been trying and it isn’t happening, or no lender will lend on it. In other words: when certainty is worth more to you than the last few per cent.

Sources: HomeOwners Alliance (agent fees, Feb 2026; time to sell, Mar 2026) · Quick Move Now fall-through index, Jan 2026 — published by a company in our own sector, which is why we say so · iamsold (auction fees).

Proof

What we’ve actually done

Proof required

The price record — a running published record: purchases completed, how many at the agreed figure, how many not and why.

Everyone in this trade promises the price won’t change. We publish whether ours did.

Proof required

The date record — purchases completed, dates met, days late, £500 paid.

Proof required

Sellers we’ve bought from — three case studies with the situation, the deadline, the date agreed, the date completed and the seller’s own words. One should be a case where something went wrong.

Our reviews aren’t all five stars and we wouldn’t want them to be. The National Association of Property Buyers lists a perfect score as a warning sign — and mixed reviews across independent sites as a good one.

Questions

The questions people actually ask

How much less will I get?
Between 18% and 35% less than the open market, depending on the date you choose and the condition of the property. The full calculation is on this page, including three worked examples. We’d rather you knew the number now than found it out on a phone call.
Will you drop the price before completion?
No, and it’s the most important thing on this website. The figure we agree is the figure you get. There are two things that could ever change it: something material turning up in the survey or the title that you knew about and didn’t tell us. That’s it, it’s in writing, and we’ll email you the actual wording before you tell us anything about yourself.
Is this a scam?
This industry has real scams in it. We’ve written up all six of them, and how to check us against each one — here.
Can you really complete by my date?
Usually, yes — and if we can’t, we’ll tell you on the phone rather than three weeks in. Our typical purchase completes in 24 days. If your deadline is tighter than that, say so and we’ll be straight with you about whether it’s realistic.
What happens to my mortgage?
It’s redeemed on completion out of the sale money, exactly as it would be on any sale. Your solicitor handles it. If you owe more than the property is worth, tell us early — it doesn’t necessarily stop the sale, but your lender has to agree to it and we’ll explain how that works.
Do I have to pay anything?
No. Nothing at any stage — and you’re free to change your mind at any point before exchange of contracts, at no charge from us. We pay both sides’ legal costs at completion, and you can use your own solicitor. One honest note: once contracts are exchanged, both of us are bound — you to sell, us to buy on your date. That isn’t a catch; it’s what makes the date real.
Do I have to clear the house, or fix anything?
No. Leave whatever you want to leave. We take it as it stands, and that includes the things you’d be embarrassed to show an estate agent.
Will the neighbours know?
Only if you tell them. No board, no listing on Rightmove or Zoopla, no open viewings. One inspection, by appointment, at a time that suits you.
What if I change my mind?
You walk away. There’s no contract until the sale itself, no exclusivity, no notice against your title, and no fee. You can talk to us and stay on the market with your agent at the same time — we’d rather you did.

Tell us your date

There’s no obligation and nothing to sign. We’ll give you a figure in writing, with our reasoning, and you can take it to anyone you like before you decide.

Sophie will ring you back — usually within the hour, always the same day. Your details go to your solicitor and nobody else. We never sell or pass on enquiries.

Or call us: 0191 249 3969 · 8am–8pm, seven days

📞 Call us